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16 Oct: METRICS, KPIS AND BUSINESS PROCESS MANAGEMENT (BPM)

“Everything that can be counted does not necessarily count; everything that counts cannot necessarily be counted.”

We could have said it at 820 Eight Twenty, and instead this quote is often attributed to Einstein. Whoever it was, is someone with whom we share an analytical approach to decide where to invest time and energy, especially when the topic is BPM, Business Process Management.

28 Jul: Business Process Management VS Workflow Management Tool: which one to choose?

Designing the best process is not enough, it is also necessary to enhance the opportunities offered by existing technologies, with the chance to integrate them in a coherent way. The selection of the most suitable technology, be it a workflow management tool (WFM) or a business process management tool (BPM), can be a turning point in the ability to reach the present and future goals.